EAB Navigate

EAB Navigate is arriving at SF State in Summer 2018. Co-sponsored by the California State University system Student Success initiative, GI 2025, and SF State’s Student Success and Graduation Initiative, SSGI, Navigate is a student success platform being used at over 200 US higher education institutions and being implemented throughout the CSU.


What is Navigate?

From the Educational Advisory Board (EAB)’s website: “Navigate combines technology, consulting, and best practice research to help colleges and universities use data to improve retention and graduation rates. … Navigate provides advisors and other student success specialists with powerful communication and workflow tools to transform insight to action and administrators with customized change management guidance to support institutional transformation.”

Navigate will allow advisors, faculty and others involved offering student services to better manage their time and efforts to identify and assist students before the need for support becomes critical, enabling more students to find academic and personal success at SF State.


Who will use Navigate?

Navigate will be used by SF State students, faculty, advisors and others involved in student services.

Students  will use Navigate to sign up for advising or other student service appointments and communicate with advisors.

Faculty  will use Navigate to schedule office hours and other advising opportunities for students and access student academic information to support advising.

Advisors  will use Navigate to schedule advising appointment hours, communicate with students regarding advising, and access student academic information to support advising.


When will Navigate become available?

The first two groups to use Navigate will begin using the platform in Summer 2018. The Undergraduate Advising Center (UAC), primarily serving undergraduate students in the General Education program and the Educational Opportunity Program (EOP) serving historically underserved SF State students, are the first two units to pilot the platform.

Once the platform is launched and tested thoroughly with these two units, we will progressively expand the use to other advising units, faculty advisors, and eventually all faculty during Fall 2018 and Spring 2019.

Other student service units, such as tutoring centers, financial aid office and others may begin to use the platform in Spring 2019 or later.


Who is leading this project?

Project Sponsors

Jennifer Summit, Provost and VP Academic Affairs

Luoluo Hong, VP Student Affairs and Enrollment Management


Project Owners

Lori Beth Way, Dean Undergraduate Education and Academic Planning

Sutee Sujitparapitaya, Associate Provost for Institutional Analytics

Maria Martinez, AVP for Enrollment Management


Application Administrators

Cristian Alvarado, Application Administration Lead, Academic Technology

TBD, Application Administration Assistant for Undergraduate Advising Center

TBD, Application Administration Assistant for Educational Opportunity Program


Technical Lead

Tuan Do, Senior Director for Infrastructure Services, ITS


Value Team Leads

Kimberley Altura, Advising Value Team Lead, Associate Dean of Undergraduate Education

Jane DeWitt, Faculty Value Team Lead, Interim Associate Dean of Academic Planning


EAB Navigate Implementation Director

Brian Beatty, AVP Academic Affairs Operations


For more information on the SF State implementation of Navigate, contact any member of the project leadership team listed above. For general information about the platform, visit the EAB Navigate website. All staff and faculty of SF State can create an EAB account to access user guides, training material and other resources. Visit EAB’s registration website to create an account.